StudentMenu PLUS+ Premium — Subscription Terms

Effective from July 2026 · StudentMenu, Birmingham, United Kingdom

1. The service

PLUS+ Premium is an optional paid membership that upgrades your free PLUS+ student loyalty card. Premium adds: 1.5× loyalty points at partner shops, access to all student promotions, Student Hour access all year, extended Student Menu items, a reduced Group Buy minimum (3 people instead of 5), both-sides friend-referral bonuses, and premium card designs. The free tier keeps: student discounts, selected promotions during announced windows (including Freshers, roughly three windows per month), Student Hour during announced special periods (Freshers and exam season), the standard Student Menu, Group Buy with a five-person minimum, and weekly/monthly challenges — rewards and points are available to everyone.

2. Price and billing

Premium costs £3.99 per month or £34.99 per year, including VAT where applicable. Payment is taken by our payment processor, Stripe. Your subscription renews automatically at the end of each billing period until you cancel.

3. Free first month

Every member's first subscription includes a free first month. You will not be charged during the trial; the first payment is taken when the trial ends unless you cancel before then. The free month is available once per member.

4. Cancelling

Cancel any time in Settings → Manage subscription (or via the Stripe billing portal). When you cancel, you keep Premium until the end of the period you have paid for; your card then reverts to the free (Basic) tier automatically. No further payments are taken.

5. Cooling-off and refunds

• Under the Consumer Contracts Regulations 2013 you have a 14-day right to cancel a newly purchased subscription. By starting Premium immediately you consent to the service beginning within the cooling-off period.
• Beyond that, an unused subscription period is refundable: if your card has not been redeemed at any partner during the current period, a refund request is approved automatically and your subscription ends immediately.
• If your card has been redeemed during the period, that period is no longer refundable and the request is automatically declined. You can still cancel for the future at any time.
• Approved refunds are returned to your original payment method, typically within 5–10 working days.

6. Promotional windows

StudentMenu may run limited-time campaigns (for example a three-week Freshers campaign at launch) during which some or all Premium features are made available to free members. These features are promotional, end when the campaign ends, and do not form part of the free tier.

7. Fair use and eligibility

Premium is for verified students with a PLUS+ card. Points, rewards, referral bonuses and challenge rewards have no cash value, cannot be sold or transferred, and may be reversed in cases of fraud or abuse. Partner participation in any promotion is at each partner's choice and may change.

8. Changes

We may change prices or these terms with at least 30 days' notice by email; changes apply from your next renewal. If you do not agree, cancel before the renewal takes effect.

9. Contact

Billing questions: use Settings → Manage subscription, or contact support via the app.